Eager to know where your furry friend's goodies are? We've got you covered!

1. Head to our tracking page: Visit https://luthcreative.com/a/tracking and enter your order number or tracking number.
2. Check your inbox: Look for your order confirmation or shipping confirmation email. These will contain the numbers you need for tracking.

Need a little help?

Our customer support team is always here for you. Simply email us at support@luthcreative.com.

It's easy! Just send us email via support@luthcreative.com with your order number and the details of your request.

Please note:

• We strive to process orders quickly, so we may not be able to modify your order address, item variant, or quantity.
• Orders are only eligible for modification within 2 hours of being placed. After this time, the order is locked for processing.
• If you need to make an urgent change, please reach out to us as soon as possible. We'll do our best to help!
• During peak seasons or for more complex changes, processing time may be slightly longer.

We appreciate your understanding!

Our products are exclusively available for purchase within the United States.

Our items are made-to-order products, they normally take 3-5 business days for the processing stage. 

Shipping Time:Once your item/s is shipped, the estimated delivery time is 2-5 business days. Delivery times may vary depending on location.